On the device you want to trust, go to the Security settings page and sign in to your Microsoft account. You'll be prompted to verify your identity. Choose whether to receive the code through email, text, or an authenticator app. Once you have the code, enter it in the text box. Select the check box for Don't ask me again on this device.The reset finished and I tried to log into my account upon start up, but I couldn't. Everytime it would say my password is incorrect even though I know it isn't, and I checked the spelling and the lowercase/uppercase letters, it was the correct password but it wouldn't let me in.JA. Jaspreet.Singh_050. Independent Advisor. Replied on August 22, 2023. Report abuse. That means that the account was either deleted or the main alias used to login to the account was changed by an attacker. This is a method of hacking accounts where the attacker takes over an account and then changes the main alias.Jul 4, 2022 · Looks like you don't have an account with us. We'll create one for you using [email protected]. and click on next button and clicked in next button. It asks for new password. Just got a message regarding: Create a password. Enter the password you would like to use with your account. and typed new password and confirmed new ... Hi - Microsoft isn't recognizing my newly-created OneDrive account that I want to copy files to. I'd like to copy files from one OneDrive account ("account #1") to another OneDrive account ("account #2") using Flow. Logged into account #2, I've selected accounted #1 as the originator of the documents.I'm trying to sign in in the xbox design lab but when I do, it says "You can not login right now. Your Microsoft account doesn't contain information about Last Name. Update your profile and login again" and doesn't allow me to sign in. When I go to my microsoft account I already have my last name filled, so I don't know what I should do.Hi - Microsoft isn't recognizing my newly-created OneDrive account that I want to copy files to. I'd like to copy files from one OneDrive account ("account #1") to another OneDrive account ("account #2") using Flow. Logged into account #2, I've selected accounted #1 as the originator of the documents.Microsoft allows you to control your account your way with customizable privacy settings. Manage your Xbox, Windows, and other privacy settings on this page.There are two types of accounts like Microsoft account (personal account) and work or school account (organization account), while Microsoft accounts are most often associated with Office for home products, more details please see What is a Microsoft account and a work or school account?If you see the Microsoft account icon, you're using a Microsoft account. If you only see the Password icon, you have either a domain (work or school) account or a local account. If you have a Microsoft account: On the sign-in screen, type your Microsoft account name if it's not displayed. So I’m logged in here on this forum to an account I’m trying to set up on a new computer yet on the computer when I type it in says it doesn’t exist. But it does because I’m on it here. The new computer won’t proceed without it. How to fix and overcome the “That Microsoft account doesn’t exist” error: Method 1: Clear browser cached data. Method 2: Check device enrolment. Above are some of the methods you can use to help resolve the issue of the “Microsoft account doesn’t exist” your cached data can sometimes interfere with current activities on your site ...The Microsoft account can be used to log into a Windows 8 computer and it gives you access to online file storage with Skydrive, as well as a host of other services. Separately – separately! – subscribers to Office 365 business plans have an Office 365 account.2. Verify Your Account. In certain cases, the problem is due to your Microsoft Account not being verified on the computer. 1. Go to Settings > Accounts > Your Info and click on Verify. 2. If prompted, re-enter the Password for your Microsoft Account and click on Sign In. 3.Aug 19, 2021 · The PC Microsoft account apparently doesn't realize the account is removed online. Do you know how it was removed? This doesn't just happen, it takes a process to delete it. Does it show the exact same email address at Settings > Accounts > Your Info? How about if you click the link there to Manage My Microsoft Account, where does it go? Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..The reset finished and I tried to log into my account upon start up, but I couldn't. Everytime it would say my password is incorrect even though I know it isn't, and I checked the spelling and the lowercase/uppercase letters, it was the correct password but it wouldn't let me in.Yes. No. LA. LattaninoCupolino. Independent Advisor. Replied on July 3, 2020. Report abuse. The message "account does not exist" appears when an account has not been used for a long time (it is automatically removed from the system) or the account alias has been removed. If the first hypothesis is excluded, it means that the alias has been removed.How to fix and overcome the “That Microsoft account doesn’t exist” error: Method 1: Clear browser cached data. Method 2: Check device enrolment. Above are some of the methods you can use to help resolve the issue of the “Microsoft account doesn’t exist” your cached data can sometimes interfere with current activities on your site ...Sep 9, 2022 · Hello there, I was trying to log in to the Design Lab to create and buy a new Xbox Controller. The systems repeatedly refused to let me log in with the error: "Your Microsoft account doesn't contain an email address. Please update your Microsoft account and try signing in again." I get that message while being logged into my MS account / Xbox ... I log into that account without problems in the browser and even on onedrive (sync OK) On Settings -> accounts, whe I click "Sign in" (with ms account), entering my work account (*** Email address is removed for privacy ***) I get the message: " That Microsoft account doesn't exist. Enter a different account or get a new one. "If you’re having issues signing in to your Microsoft account, see Microsoft account help for more info. Select Add email or Add phone number. Follow the instructions to add a new email address or phone number to your Microsoft account aliases. Find out how to change or remove an email address or phone number from your Microsoft account. Aug 3, 2022 · 08/03/2022 4 contributors Applies to: Microsoft 365 Feedback When you try to activate Microsoft 365 apps, you might encounter the following error: That Microsoft account doesn’t exist. Enter a different account or get a new one. If you are trying to activate on a Mac, see How to remove Office license files on a Mac. Jul 3, 2020 · Yes. No. LA. LattaninoCupolino. Independent Advisor. Replied on July 3, 2020. Report abuse. The message "account does not exist" appears when an account has not been used for a long time (it is automatically removed from the system) or the account alias has been removed. If the first hypothesis is excluded, it means that the alias has been removed. On the Choose an account screen, click the Microsoft account button. On the Add your Microsoft account screen, enter the email address and password associated with your Microsoft account. On the Make it yours screen, you'll have the option to make this Microsoft account your primary account. (This makes sign-in, settings, and syncing happen ...On Windows 10: Select the Start button, then select Settings > Accounts > Email & app accounts. Under Email & app accounts, you'll see the account names associated with your device. If you have an Xbox, the Find your Microsoft email address walkthrough will take you through the process of finding your account information on your Xbox.Go to the Security basics page and sign in with your Microsoft account. Select More security options. Under Two-step verification, choose Set up two-step verification to turn it on, or choose Turn off two-step verification to turn it off. Follow the instructions. Note: As part of setting up this account, you’ll be given a QR code to scan with ...Two types of Microsoft account. The problem is Microsoft’s badly documented difference between a work/school login and a personal login. All Microsoft accounts are either work/school or personal. The same email address can be used to make both a work/school Microsoft account and a personal Microsoft account. Microsoft doesn’t explain that ...Yes. No. LA. LattaninoCupolino. Independent Advisor. Replied on July 3, 2020. Report abuse. The message "account does not exist" appears when an account has not been used for a long time (it is automatically removed from the system) or the account alias has been removed. If the first hypothesis is excluded, it means that the alias has been removed.Can't sign in If you can't sign into your Microsoft account, use our guided tool below to help you find the correct solution. Billing & payments Learn how to renew or cancel a subscription, request an exchange or refund, redeem a gift card, and view account balances. Payment and billing help Work or school accounts May 5, 2021 · There are two types of accounts like Microsoft account (personal account) and work or school account (organization account), while Microsoft accounts are most often associated with Office for home products, more details please see What is a Microsoft account and a work or school account? It's when i try to log into windows via microsoft account instead of using a local account that I get the message. ... That Microsoft account doesn’t exist.Report abuse. " to use to login to Microsoft" what do you mean by that since if you purchased 365 from GoDaddy the 365 account is via GoDaddy and not MS, and you install 365 from the GoDaddy account. . A win user logon is/can be separate from any other MS Account, and is not any GoDaddy account. From the standard win user account the only MS ...I can't sign in to my Microsoft account I've forgotten my Microsoft account password. If you forgot your Microsoft account password, follow these steps. Select... Account locked. If you get a message from Microsoft that says your account is locked, use our automated self-help to... Account doesn't ...Work or school account is an account created by an organization’s administrator to enable a member of the organization access to all Microsoft cloud services such as Office 365 and a Microsoft personal account is an account that you create by yourself.Your Microsoft account. Your Microsoft personal account lets you manage everything all in one place. It allows you to keep tabs on your subscriptions and order history, organize your family's digital life, update your privacy and security settings, track the health and safety of your devices, and get rewards. Microsoft account dashboard. Since yesterday, when I'm using Office, I'm presented with a pop-up box continuously that says "That Microsoft account doesn't exist. Enter a different account or get a new one", however the account absolutely does exist (I've quadruple checked it!), and I use the email address every day both in browser and MS Outlook.Open payment options. If you can't sign in, try troubleshooting issues with your Microsoft account. 2. Select Add a new payment method. Note: Even though country/region is listed on this page, you cannot change it here. To change your account's country or region, select Your info then Edit country/region. Note: The information must match the ... Since yesterday, when I'm using Office, I'm presented with a pop-up box continuously that says "That Microsoft account doesn't exist. Enter a different account or get a new one", however the account absolutely does exist (I've quadruple checked it!), and I use the email address every day both in browser and MS Outlook.In the Run box, type appwiz.cpl and click OK. Select Microsoft Office 365, click Change>Online Repair>Repair. If the issue persists, use SARA Tool to troubleshoot sign-in issue. This tool can help you find the issue and suggest the next steps to fix the problem.Jun 15, 2022 · I'm trying to sign in in the xbox design lab but when I do, it says "You can not login right now. Your Microsoft account doesn't contain information about Last Name. Update your profile and login again" and doesn't allow me to sign in. When I go to my microsoft account I already have my last name filled, so I don't know what I should do. Jun 23, 2022 · A Gmail address used with a Microsoft Account is merely a login ID for the Microsoft Account - no more - no less. #2 - An email address can get deleted under two scenarios a) the account itself was closed which if that was the case, you would have a 30-60 day window to cancel the closure (depending on the option selected when the account was ... Adding a problem email account I have been using Outlook but my email account quit working in outlook. On my iPad I deleted the account but cannot reload it. is it possible to have both my gmail account and my sbcglobal account loaded into the Apple Mail account instead of Outlook.Reopen your Microsoft account. Go to account.microsoft.com and sign in. You'll be asked to receive and enter a security code. After you enter the code, your account will be reopened. Subscriptions, profiles, and content that were on the account prior to closing will be available to you, including rewards points, Xbox profile gamertag ... Reopen your Microsoft account. Go to account.microsoft.com and sign in. You'll be asked to receive and enter a security code. After you enter the code, your account will be reopened. Subscriptions, profiles, and content that were on the account prior to closing will be available to you, including rewards points, Xbox profile gamertag ... May 11, 2019 · Since yesterday, when I'm using Office, I'm presented with a pop-up box continuously that says "That Microsoft account doesn't exist. Enter a different account or get a new one", however the account absolutely does exist (I've quadruple checked it!), and I use the email address every day both in browser and MS Outlook. If you close your Microsoft account, there's a 60-day grace period during which you can change your mind and reopen your account. After 60 days, your Microsoft account will be permanently deleted. See How to close your Microsoft account for more info. Reopen your Microsoft account. Go to account.microsoft.com and sign in.Feb 16, 2023 · I log into that account without problems in the browser and even on onedrive (sync OK) On Settings -> accounts, whe I click "Sign in" (with ms account), entering my work account (*** Email address is removed for privacy ***) I get the message: " That Microsoft account doesn't exist. Enter a different account or get a new one. " Replied on January 14, 2022. Report abuse. An outlook.com mail account is not an Outlook 365 account, there is no outlook 365 account as such. outlook.com is a free email service that can be viewed in any web browser or added to a Mail Client. There is an MS 365 account that is associated with an Office 365 purchase.Replied on January 14, 2022. Report abuse. An outlook.com mail account is not an Outlook 365 account, there is no outlook 365 account as such. outlook.com is a free email service that can be viewed in any web browser or added to a Mail Client. There is an MS 365 account that is associated with an Office 365 purchase.If you are able to sign in to your Microsoft account in the browser but cannot sign in to the Microsoft Store, you can use this procedure to repair and reinstall the Microsoft Store. Step 1: Check if doesn't have any corrupt files on the windows. 1-Right-Click on Start then click on Windows Powershell (admin)Can't sign in If you can't sign into your Microsoft account, use our guided tool below to help you find the correct solution. Billing & payments Learn how to renew or cancel a subscription, request an exchange or refund, redeem a gift card, and view account balances. Payment and billing help Work or school accountsTo check for any security issues, go to Windows Defender settings, select Show details, and check your security status.Microsoft allows you to control your account your way with customizable privacy settings. Manage your Xbox, Windows, and other privacy settings on this page. Jul 4, 2022 · Looks like you don't have an account with us. We'll create one for you using [email protected]. and click on next button and clicked in next button. It asks for new password. Just got a message regarding: Create a password. Enter the password you would like to use with your account. and typed new password and confirmed new ... Open payment options. If you can't sign in, try troubleshooting issues with your Microsoft account. 2. Select Add a new payment method. Note: Even though country/region is listed on this page, you cannot change it here. To change your account's country or region, select Your info then Edit country/region. Note: The information must match the ... Two types of Microsoft account. The problem is Microsoft’s badly documented difference between a work/school login and a personal login. All Microsoft accounts are either work/school or personal. The same email address can be used to make both a work/school Microsoft account and a personal Microsoft account. Microsoft doesn’t explain that ...I want to use a pin code to log in to our PC from now on, but when I want to set that pin code I get the message that my Microsoft account does not exist. However, the email address does match the email address as registered in our existing Microsoft account. With the message that my Microsoft account does not exist, some specialist ...To unlock your account, sign in to your Microsoft account and follow the instructions to get a security code. If you can't get a security code, or if your security code doesn't work, go to When you can't sign in to your Microsoft account and follow the instructions under I can't get a verification code. Get more help with sign-in problemsOpen an elevated command prompt. To do this, on the start screen type cmd, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow. Type the following commands. Press Enter after each command.Dec 13, 2022 · If you have at any particular point in time renamed the affected email address into a new account, the original account will become an Alias. Thus logging in using the original account (Alias) will trigger the system to prompt you that it does not exist. The solution is to log in using the new account. 2. Your account was not accessed (WITH A ... How to use the Microsoft Authenticator app. Go passwordless in Windows 10. Sign in to your Microsoft account with Windows Hello or a security key. When you can't sign in to your Microsoft account. Passwordless sign-in for work or school accounts.Apr 7, 2021 · I am trying to sign in to a new computer using my Microsoft account. I know the account is valid because it is the same one I am using in this forum. But, I get a message saying "The Microsoft account doesn't exist. Enter a different account or get… This info applies to products you use with your personal Microsoft account and doesn't apply if you are using a work or school account. These are the products that this info applies to: Microsoft 365, Access, Excel, OneNote, Outlook, PowerPoint, Publisher, Visio, Word, Microsoft 365 app for Android and iOS, Teams, Windows 10, Windows 11 ... the email for that account was dovietthang134@gmail if that's needed Paid Minecraft, create a Microsoft account linked with that email dedicated to Minecraft And now Microsoft just straight up telling me that account "doesn't exist" after a month of playing Microsoft account doesn't exist message when logging on to new laptop I am just swapping to a new laptop and when trying to log on it is saying that my Microsoft account does not exist. However I am using it on my other laptop and also on my mobile phone.Adding a device to your Microsoft account helps you see its warranty status, get support or request service. You can also find or lock it if it's lost. On this page: Add | Register | Repairs | Rename | Remove | Unlink | Find & lock. Add a device to your Microsoft account. Adding a device to your Microsoft account is quick and easy. Link to WindowsA Microsoft account gives you access to Microsoft products and services with just one login. Here's how to set one up: Go to account.microsoft.com, select Sign in, and then choose Create one! If you'd rather create a new email address, choose Get a new email address, choose Next, and then follow the instructions. I am trying to sign in to a new computer using my Microsoft account. I know the account is valid because it is the same one I am using in this forum. But, I get a message saying "The Microsoft account doesn't exist. Enter a different account or get…A Microsoft account gives you access to Microsoft products and services with just one login. Here's how to set one up: Go to account.microsoft.com, select Sign in, and then choose Create one! If you'd rather create a new email address, choose Get a new email address, choose Next, and then follow the instructions.Email addresses and phone numbers associated with your Microsoft account are called aliases and they use the same contacts, online storage, subscriptions, and account settings. You can use any of your aliases to sign in to Microsoft services or your Windows and Xbox devices, and you can select any of them for sending and receiving email. On the device you want to trust, go to the Security settings page and sign in to your Microsoft account. You'll be prompted to verify your identity. Choose whether to receive the code through email, text, or an authenticator app. Once you have the code, enter it in the text box. Select the check box for Don't ask me again on this device.Jan 12, 2022 · My daughter's new Samsung A32 Android phone, on which she uses the Microsoft Launcher, Microsoft Edge sync'ed to her account, and Outlook, doesn't show up under her Microsoft account's devices, and as a result her screen time on that device doesn't show up in the weekly reports. This worked fine with her former (Nokia 4.2) phone. 08/03/2022 4 contributors Applies to: Microsoft 365 Feedback When you try to activate Microsoft 365 apps, you might encounter the following error: That Microsoft account doesn’t exist. Enter a different account or get a new one. If you are trying to activate on a Mac, see How to remove Office license files on a Mac.Apr 29, 2023 · Steps for the organizer: Open the Xbox Family Settings app on their mobile device. Choose the member whose account info isn’t known. Select the Info bubble next to the user’s gamertag. Review the info under the Account email for the Microsoft account that’s associated with their Xbox profile. As indicated in my original post, the email has NOT been mistyped. We go into Settings, Accounts and the MS email account auto populates. Then click on Manage and Enter and it indicates the account does not exist. We have also manually typed in the email into multiple MS account services and same thing. It does not even get to the password screen.Enter a different account or get a new one" I was really confused, I was just playing with the exact same Microsoft account with the same email address the previous day, and it suddenly asked me to re-login, I typed the EXACT email for the account that I paid Minecraft for and it just tells me "That Microsoft account doesn't exist.Open payment options. If you can't sign in, try troubleshooting issues with your Microsoft account. 2. Select Add a new payment method. Note: Even though country/region is listed on this page, you cannot change it here. To change your account's country or region, select Your info then Edit country/region. Note: The information must match the ... Work or school account is an account created by an organization’s administrator to enable a member of the organization access to all Microsoft cloud services such as Office 365 and a Microsoft personal account is an account that you create by yourself.Tips: You can use any phone number to request the security code. The phone number doesn't need to be associated with your account.. The phone doesn't need to be a smartphone, or connected to the internet, it just needs to be able to receive text messages. Sign in Create an account Questions? We have answers A Microsoft account does not need a Microsoft email The email address used to sign into your Microsoft account can be from Outlook.com, Hotmail.com, Gmail, Yahoo, or other providers. Create a Microsoft Account Hello Emily_dal, Thank you for your posting. For your current issue, it’s better to try to clean up app caches first, reboot mobile, then switch to a different network to check if result is the same. Please kindly sign in web app on one computer to be sure you can still access your account and services. By the way, it’s recommended to keep ...Feb 21, 2022 · Microsoft account doesn't exist message when logging on to new laptop I am just swapping to a new laptop and when trying to log on it is saying that my Microsoft account does not exist. However I am using it on my other laptop and also on my mobile phone. This info applies to products you use with your personal Microsoft account and doesn't apply if you are using a work or school account. These are the products that this info applies to: Microsoft 365, Access, Excel, OneNote, Outlook, PowerPoint, Publisher, Visio, Word, Microsoft 365 app for Android and iOS, Teams, Windows 10, Windows 11 ...Feb 16, 2023 · I log into that account without problems in the browser and even on onedrive (sync OK) On Settings -> accounts, whe I click "Sign in" (with ms account), entering my work account (*** Email address is removed for privacy ***) I get the message: " That Microsoft account doesn't exist. Enter a different account or get a new one. " Select Start > Settings > Windows Update > Check for updates. If there is an available update, select Install now. Make sure that your app works with Windows 11. For more info, see Your app doesn't work with Windows. Update Microsoft Store. Select Start, then from the apps list, select Microsoft Store. In Microsoft Store, select Library > Get ... the email for that account was dovietthang134@gmail if that's needed Paid Minecraft, create a Microsoft account linked with that email dedicated to Minecraft And now Microsoft just straight up telling me that account "doesn't exist" after a month of playing May 11, 2019 · Since yesterday, when I'm using Office, I'm presented with a pop-up box continuously that says "That Microsoft account doesn't exist. Enter a different account or get a new one", however the account absolutely does exist (I've quadruple checked it!), and I use the email address every day both in browser and MS Outlook. To unlock your account, sign in to your Microsoft account and follow the instructions to get a security code. If you can't get a security code, or if your security code doesn't work, go to When you can't sign in to your Microsoft account and follow the instructions under I can't get a verification code. Get more help with sign-in problems
Jul 3, 2020 · Yes. No. LA. LattaninoCupolino. Independent Advisor. Replied on July 3, 2020. Report abuse. The message "account does not exist" appears when an account has not been used for a long time (it is automatically removed from the system) or the account alias has been removed. If the first hypothesis is excluded, it means that the alias has been removed. . What time does mcdonaldpercent27s stop serving pancakes
Dec 13, 2022 · If you have at any particular point in time renamed the affected email address into a new account, the original account will become an Alias. Thus logging in using the original account (Alias) will trigger the system to prompt you that it does not exist. The solution is to log in using the new account. 2. Your account was not accessed (WITH A ... the email for that account was dovietthang134@gmail if that's needed Paid Minecraft, create a Microsoft account linked with that email dedicated to Minecraft And now Microsoft just straight up telling me that account "doesn't exist" after a month of playing Click here and we’ll get you to the right game studio to help you. When you open the page, go to the "Help with games" section in order to find the right path to look for help..Microsoft account doesn't exist message when logging on to new laptop I am just swapping to a new laptop and when trying to log on it is saying that my Microsoft account does not exist. However I am using it on my other laptop and also on my mobile phone.Work or school account is an account created by an organization’s administrator to enable a member of the organization access to all Microsoft cloud services such as Office 365 and a Microsoft personal account is an account that you create by yourself.Hi. I have been trying unsuccesfully to add my work account on my IPhone. When i go tho the mail section and add acount, I select Outlook. When i put in my work email, it says that account doesnt I can't sign in to my Microsoft account I've forgotten my Microsoft account password. If you forgot your Microsoft account password, follow these steps. Select... Account locked. If you get a message from Microsoft that says your account is locked, use our automated self-help to... Account doesn't ...Open an elevated command prompt. To do this, on the start screen type cmd, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow. Type the following commands. Press Enter after each command.Apr 16, 2018 · The reset finished and I tried to log into my account upon start up, but I couldn't. Everytime it would say my password is incorrect even though I know it isn't, and I checked the spelling and the lowercase/uppercase letters, it was the correct password but it wouldn't let me in. How to use the Microsoft Authenticator app. Go passwordless in Windows 10. Sign in to your Microsoft account with Windows Hello or a security key. When you can't sign in to your Microsoft account. Passwordless sign-in for work or school accounts.On this other laptop I'm now setting up, the splash page doesn't show up and instead I get the error: "That Microsoft account doesn't exist. Enter a different account or get a new one." After some more research, I found out that some people fixed this by removing the secondary/backup/recovery email on the work account and for some reason, it ...Use the tools: Sfc, Dism and Chkdsk. Press the keys Ctrl + Shift + ESC, click on File; Click Run new task. Check the option Create this task with administrative privileges; In the open field type cmd, then click OK. Run the following commands, one line at a time, followed by the Enter key: sfc /scannow.Yes. No. LA. LattaninoCupolino. Independent Advisor. Replied on July 3, 2020. Report abuse. The message "account does not exist" appears when an account has not been used for a long time (it is automatically removed from the system) or the account alias has been removed. If the first hypothesis is excluded, it means that the alias has been removed.The PC Microsoft account apparently doesn't realize the account is removed online. Do you know how it was removed? This doesn't just happen, it takes a process to delete it. Does it show the exact same email address at Settings > Accounts > Your Info? How about if you click the link there to Manage My Microsoft Account, where does it go?So I’m logged in here on this forum to an account I’m trying to set up on a new computer yet on the computer when I type it in says it doesn’t exist. But it does because I’m on it here. The new computer won’t proceed without it.Report abuse. " to use to login to Microsoft" what do you mean by that since if you purchased 365 from GoDaddy the 365 account is via GoDaddy and not MS, and you install 365 from the GoDaddy account. . A win user logon is/can be separate from any other MS Account, and is not any GoDaddy account. From the standard win user account the only MS ...Hello Emily_dal, Thank you for your posting. For your current issue, it’s better to try to clean up app caches first, reboot mobile, then switch to a different network to check if result is the same. Please kindly sign in web app on one computer to be sure you can still access your account and services. By the way, it’s recommended to keep ...Apr 7, 2021, 4:57 PM. I am trying to sign in to a new computer using my Microsoft account. I know the account is valid because it is the same one I am using in this forum. But, I get a message saying "The Microsoft account doesn't exist. Enter a different account or get a new one."Based on the information I found in a similar thread in Power Automate community, you need to use Office 365 Outlook connector to sign in and connect to your work or school account. For your information: Power Automate Outlook.com - Invalid connection. Best regards, Dihao. -----------------------. * Beware of scammers posting fake support ....